Help us to help you!

We are committed to hearing your concerns and resolving any issues that may arise quickly.

If you are a client/participant/ participant’s carer and you like to either:

  • Discuss your concerns with a director
  • Discuss your concerns with the therapist that is providing your service
    then please let us know. This helps us to resolve issues quickly.

*You can arrange to speak with the director face-to-face or via phone between the hours of 9-5 Monday to Friday.

Open hours

Monday – Friday, 9am – 5pm

Please leave your feedback by completing the form below.

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If you are an NDIS participant you are also welcome to contact the NDIS commission and/or to access a disability advocate to support you through the complaints process.

Disability advocate: https://www.ndiscommission.gov.au/participants/disability-advocacy
NDIS Commission: https://www.ndiscommission.gov.au/about/complaints